Privacy Policy

Moveom Online LTD ("we" "us" or "our") is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit our website at www.moveom.co.il/online (the "Website"), access our online courses and content, or otherwise interact with our services (collectively, the "Services").

This Privacy Policy is incorporated into and forms part of our Terms of Use. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

Definitions

For purposes of this Privacy Policy:

"Personal Information" or "Personal Data" means any information relating to an identified or identifiable individual, including but not limited to names, email addresses, phone numbers, payment information, IP addresses, and online identifiers.

"Processing" means any operation performed on Personal Information, whether automated or not, including collection, recording, organization, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.

"Controller" means the entity that determines the purposes and means of Processing Personal Information.

"Processor" means an entity that Processes Personal Information on behalf of the Controller.

Information We Collect

We collect Personal Information that you voluntarily provide to us when you:

• Create an account or register for our Services;
• Purchase courses, subscriptions, or other products;
• Participate in live sessions, webinars, or interactive features;
• Subscribe to newsletters or marketing communications;
• Contact us with inquiries, requests, or feedback;
• Participate in surveys, contests, or promotional activities;
• Submit reviews, testimonials, or user-generated content;

The types of Personal Information we may collect include:

• Contact Information: name, email address, phone number, postal address;
• Account Information: username, password, profile information, preferences;
• Payment Information: credit card details, billing address, transaction history (processed through third-party payment processors);
• Identification Information: date of birth, government-issued ID (where legally required);
• Professional Information: occupation, employer, professional certifications;
• Demographic Information: age, gender, language preference, country of residence;
• Communications: any information you provide in messages, emails, or support tickets;
• Audio/Visual Information: photographs, videos, or voice recordings (if you participate in recorded sessions);

When you access or use our Services, we automatically collect certain information about your device and usage patterns, including:

• Device Information: device type, operating system, browser type and version, unique device identifiers;
• Usage Information: pages or content viewed, features used, time spent on pages, navigation paths, click-stream data;
• Log Information: IP address, geolocation data (city/country level), date and time stamps, referral URLs;
• Technical Information: browser settings, screen resolution, time zone, language settings;

We collect this information through the use of cookies, web beacons, pixels, log files, and similar tracking technologies. For more information, please see the Cookies section below.

We may receive Personal Information about you from third parties, including:

• Third-Party Service Providers: payment processors (e.g., Stripe, PayPal), analytics providers (e.g., Google Analytics), hosting services;
• Social Media Platforms: if you choose to connect your social media account or share content from our Services;
• Business Partners: affiliates, resellers, marketing partners, or referral sources;
• Publicly Available Sources: information you have made publicly available online.

We only collect such information where the third party is legally permitted or required to share it with us.

How We Use Your Information

We use your Personal Information for the following purposes:

To Provide and Manage the Services:

• Process your registration and create your account;
• Deliver purchased courses, content, and materials;
• Facilitate your participation in live sessions and interactive features;
• Process payments and send transaction confirmations;
• Provide customer support and respond to your inquiries;
• Send essential service communications (e.g., account notifications, updates to terms).

To Improve and Develop the Services:

• Analyze usage patterns and user behavior, including your interaction with Content, progress through courses, usage sequences, and community engagement. We use this data for purposes of personalizing your experience, improving our Services, conducting research and development, testing new features, and developing future features, including those based on automation or artificial intelligence (AI);
• Conduct research and development;
• Test new features and functionality;
• Identify and fix technical issues;
• Optimize user experience and content delivery.

To Communicate with You:

• Send newsletters, promotional materials, and marketing communications (with your consent where required);
• Provide information about new courses, features, or special offers;
• Request feedback through surveys or reviews;
• Send administrative notices and policy updates;

For Security and Fraud Prevention:

• Detect, prevent, and respond to security incidents;
• Protect against fraudulent, unauthorized, or illegal activity;
• Verify user identity and prevent account abuse;
• Enforce our Terms of Use and other policies;
• Comply with legal obligations and respond to legal requests;

For Business Operations:

• Conduct accounting, auditing, and financial reconciliation;
• Maintain business records and archives;
• Exercise or defend legal rights;
• Facilitate business transactions (e.g., mergers, acquisitions);

For Analytics and Performance Measurement:

• Measure the effectiveness of our marketing campaigns;
• Analyze demographic trends and preferences;
• Generate aggregated, anonymized statistics (which do not identify individuals);

How We Share Your Information

We do not sell your Personal Information to third parties. We may share your Personal Information with the following categories of recipients:

We share Personal Information with third-party vendors, consultants, and service providers who perform services on our behalf, including:

• Payment Processors;
• Cloud Hosting Providers;
• Email and Communication Services;
• Analytics Providers: to analyze usage and performance (e.g., Google Analytics);
• Customer Support Tools: to provide technical support;
• Marketing and Advertising Platforms;

We may disclose Personal Information to law enforcement, government agencies, courts, or other public authorities when:

• Required by law, regulation, legal process, or governmental request;
• Necessary to enforce our Terms of Use or other agreements;
• Necessary to protect our rights, property, or safety, or that of our users or the public;
• Necessary to detect, prevent, or address fraud, security, or technical issues.

If we are involved in a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transaction, your Personal Information may be transferred or disclosed as part of that transaction. We will notify you of any such change and the choices you may have regarding your Personal Information.

We may share Personal Information with third parties when you have given us explicit consent to do so.

We may share aggregated, de-identified, or anonymized data that cannot be used to identify you individually with third parties for research, analytics, marketing, or other purposes.

Cookies

We use cookies.

You can control and manage cookies through your browser settings. Most browsers allow you to: View and delete cookies, Block third-party cookies, Block cookies from specific websites, Block all cookies, Delete all cookies when you close your browser.

Please note that disabling cookies may affect the functionality of our Services and prevent you from accessing certain features.

Data Security

We implement reasonable technical, organizational, and physical security measures designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

In the event of a data breach that affects your Personal Information, we will notify you and relevant authorities as required by Israeli law. Notification will be provided via email to the address associated with your account or through a prominent notice on our Website.

Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When Personal Information is no longer needed, we will either delete it securely or anonymize it so that it cannot be linked back to you. If deletion is not immediately possible (e.g., because data is stored in backup systems), we will securely isolate the data from further processing until deletion is feasible.

International Data Transfers

Moveom Online LTD operates from Israel. Your Personal Information may be transferred to, stored, and processed in Israel or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

Your Rights Under Israeli Law

Under Israeli privacy law, you have the following rights regarding your Personal Information:

You have the right to request access to the Personal Information we hold about you and to receive a copy of such information.

You have the right to request correction of inaccurate, incomplete, or outdated Personal Information that we hold about you.

You have the right to request deletion of your Personal Information, subject to certain exceptions where we are required or permitted by law to retain the information.

You have the right to object to certain types of processing of your Personal Information, particularly for direct marketing purposes.

Where we process your Personal Information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing conducted prior to withdrawal.

To exercise any of the rights described above, please contact us:

Email: support@moveom.co.il
Mail: Moveom Online LTD, Matalon 66 St., Tel Aviv, Israel.

Please include sufficient detail in your request so we can properly identify you and respond. We may ask you to verify your identity before processing your request to protect your privacy and security. We will respond to your request within 30 days of receipt, or as otherwise required by Israeli law.

If you believe that your privacy rights have been violated or that we have not adequately addressed your concerns, you have the right to file a complaint with the Israeli Privacy Protection Authority: https://www.gov.il/he/pages/public_inquiries_ilita

You may opt out of receiving marketing emails at any time by:

• Clicking the "unsubscribe" link at the bottom of any marketing email;
• Contacting us at support@moveom.co.il

Please note that even if you opt out of marketing communications, we may still send you essential service-related communications (e.g., account notifications, transaction confirmations, security alerts).

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from minors under the age of 18.

If you are a parent or guardian and believe that your child has provided us with Personal Information without your consent, please contact us immediately at support@moveom.co.il. If we become aware that we have collected Personal Information from a minor without appropriate parental consent, we will take steps to delete such information promptly.

Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party sites.

We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party sites you visit before providing any Personal Information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy.
• Notify you via email (to the address associated with your account).
• Obtain your consent where required by Israeli law.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Information.

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Moveom Online LTD
Matalon 66 St., Tel Aviv, Israel
Email: support@moveom.co.il